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Results From Our 2016 Customer Satisfaction Survey

Your feedback is really important to us! In the first days of 2017, we analysed the questionnaires and forms completed by our customers online or at our offices.

With every translation project handoff, we ask our customers to fill in a questionnaire and rate the quality of translation services provided by Mitra Translations. We really appreciate and need your feedback so we can improve the quality of our work and meet your high expectations. We want to make sure we offer impeccable services and that makes each and every opinion important to us.

Here is what some of our customers shared with us:

I am very pleased with the friendly service, correct and professional execution of all legal orders assigned to Mitra Translations. Ivan Donev, customer at our Varna Branch.

Mitra Translations is the first translation company I contacted for technical translation. I have been their customer for the past few years and see absolutely no reason to turn to another translation agency.“ Nikola Dobrev, customer at our Shumen Branch.

Mitra Translations adhered to all deadlines and specifics of each project assigned. Some of the materials required extreme precision and specific scientific and legal terminology that was handled very professionally. Thank you!” Mariya Nikolova, customer at our Sofia Branch.

Here is the analysis summary:

96% of our customers will recommend us to friends.

98% of our customers are very satisfied with our services.

100% of our customers are very satisfied with our adherence to deadlines and fast translation services.

Our survey shows that our four most popular services are translation, legalization, desktop publishing, and interpretation.

The most popular languages we use to translate to and from are: English, German, Russian, Turkish, and Serbian.

Do not hesitate to contact us if you need professional translation or interpretation services!

You can find our free offer here or visit us at some of our offices.

mitraResults From Our 2016 Customer Satisfaction Survey

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